Privacy Policy

Effective Date: 8/29/24

Miss Mélody, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the practices described in this policy.

1. Information We Collect

1.1. Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

1.2. Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, and browsing behavior, through cookies and similar technologies to improve your experience on our website.

1.3. Cookies: Cookies are small data files stored on your device that help us enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

2. How We Use Your Information

2.1. Order Processing: We use your personal information to process and fulfill your orders, including shipping and customer support.

2.2. Communication: We may use your contact information to send you updates about your order, promotional offers, and newsletters if you have opted in to receive such communications. You can unsubscribe from these emails at any time.

2.3. Website Improvement: Non-personal information helps us analyze website traffic, understand customer preferences, and improve our services.

2.4. Legal Compliance: We may use your information to comply with legal obligations, such as tax reporting or fraud prevention.

3. How We Protect Your Information

3.1. Security Measures: We implement various security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and restricted access to personal information.

3.2. Payment Security: All payment transactions are processed through secure gateways, and we do not store your payment details on our servers.

4. Sharing Your Information

4.1. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are required to protect your information and use it only for the services they provide.

4.2. Legal Requirements: We may disclose your personal information if required by law, such as in response to a court order or legal process.

4.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owners.

5. Your Rights

5.1. Access and Correction: You have the right to access, correct, or update your personal information at any time. If you need assistance, please contact us using the information provided below.

5.2. Data Deletion: You have the right to request the deletion of your personal information. We will comply with your request unless we are legally obligated to retain certain data.

5.3. Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions in the emails or contacting us directly.

6. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will take steps to delete it as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with the updated effective date. Your continued use of our website after any changes indicates your acceptance of the new terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us!